Cloud based property management system for hotels, inns and B&Bs
Innkeeper runs in the browser, so the front desk, the owner at home and the housekeeper on the second floor all work on the same live data.
The demo is the product running in a browser
The live demo opens in this browser tab without an account or a download. It is a working PMS on an 8-room demo inn: tape chart, channel availability, housekeeping board and invoice preview. Open it on a phone as well and you have the same experience a housekeeper or a manager on the move has in Innkeeper.
- Nothing to install on any device
- Works on desktop, laptop, tablet and phone
- Same screens as the product you sign up for
Cloud based hotel pms instead of a server in the back office
Older hotel systems live on a computer at the front desk. When that computer fails, the booking record fails with it, and the owner cannot check tonight's arrivals from home. Upgrades mean a technician visit. A cloud based system keeps the data off the premises and serves it to any device with a browser. Innkeeper has no local server to maintain, no software version to install and no backup drive to remember. Changes to the product reach every property at the same time, without anyone at the hotel doing anything.
Cloud hotel software for a team that is not at one desk
Small properties rarely have one person at one desk all day. The owner answers booking questions from the kitchen, the housekeeper needs today's list upstairs, and the night porter checks late arrivals from a tablet. With the hotel front desk software check-in and check-out work from any device, and the hotel housekeeping software gives housekeepers a mobile checklist on their own phones. Everyone sees the same room status at the same moment.
- Owner access from home or on the road
- Housekeepers on phones, reception on a desktop
- Staff logins with roles from the Hotel plan
Live sync needs a live system
Channel sync only prevents overbookings if the PMS is online when a booking arrives. A desktop system that is switched off at night leaves a gap. Innkeeper is online around the clock, so a booking that arrives at 3 a.m. closes the same dates on your other channels straight away through the channel manager software connection. The morning starts with a correct calendar, not a list of updates to make.
Your data, protected and yours
Data moves between your browser and Innkeeper over encrypted connections and is stored encrypted, with regular backups. Guest data belongs to the property, and you can export it. The details are on the hotel PMS security page.
Cloud based hotel software questions
What happens if the internet goes down at the hotel?
Your data stays safe in Innkeeper and bookings keep arriving from your channels. Staff can continue on any device with a connection, for example a phone on mobile data.
Do I need to buy any hardware?
No. Any computer, tablet or phone with a current browser is enough.
Who installs updates?
Nobody at the hotel. Innkeeper is updated centrally, and every property uses the current version.
Cloud PMS plans
Inn
Monthly
$49
- Yearly
- $490
- Rooms
- up to 10 rooms
Hotel
Monthly
$149
- Yearly
- $1,490
- Rooms
- up to 30 rooms
Boutique
Monthly
$499
- Yearly
- $4,990
- Rooms
- up to 80 rooms
All plans run in the cloud, see the hotel PMS pricing page.
Move the property off the back-office computer
Create your account and run the property from any device.