Hotel front desk software and hotel check in software with a night audit
Innkeeper's hotel front desk software puts today's arrivals, departures and in-house guests on one screen, from $49 a month for up to 10 rooms. Check a guest in, take the balance, hand over the key and move on. At the end of the day the night audit closes the books.
Today's desk in the demo
The demo shows the arrivals and departures of the 8-room demo inn for today, with occupancy, ADR and RevPAR for the next 14 days recalculated after every booking you send.
- Occupancy
- ADR
- RevPAR
A front desk day in Innkeeper
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01
Morning list
The desk opens on today's arrivals and departures, with room status from housekeeping next to each one.
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02
Check-in
Confirm the guest details, assign the room if needed, take the balance and mark the guest in-house.
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03
Check-out
Settle the folio, issue the invoice and mark the room for housekeeping in one step.
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04
Night audit
Close the day, post room charges and produce the daily report.
Hotel check in software that takes a minute
The arrival screen shows everything the desk needs: the guest profile, the booking source, the balance, special requests and whether the room is Inspected. The desk checks the guest in with the balance recorded on the folio, and the room moves to Occupied.
- Guest profile with past stays and notes
- Balance due, with deposits already deducted
- Room status from housekeeping
- Early arrivals and late departures flagged
Night audit and daily reports
On the Hotel plan and above the night audit posts the night's room charges, lists guests who did not arrive, and produces the daily report with occupancy, ADR and RevPAR. The report stays in Innkeeper for any day you want to look back on.
The right screen for each person
Front desk staff get their own login and role. On Hotel you have 10 staff users with roles, and on Boutique unlimited staff users with custom roles and an audit log of every change.
Front desk questions
Does the front desk need a dedicated computer?
No. Innkeeper runs in the browser on any computer or tablet at the desk.
Is the night audit included on every plan?
The night audit and daily reports are included on Hotel, Boutique and Group.
Do small hotels need separate hotel check in software?
No. In Innkeeper hotel check in software is part of the front desk on every plan, from $49 a month for up to 10 rooms. The arrival screen shows the guest profile, balance, booking source and room status, so the desk checks a guest in without a second tool or a second subscription.
What do ADR and RevPAR mean?
ADR is the average rate of the rooms you sold. RevPAR is room revenue divided by all rooms available, sold or not.
Hotel front desk software in every plan
Compare every feature in hotel PMS pricing.