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Innkeeper

Inn management software for the people who keep the inn

Keep the rooms, the booking channels and the bill for every stay in one place, whether the inn has six rooms above the bar or thirty in a converted coaching house.

Try the live demo

Book a weekend at the demo inn

The demo runs a working 8-room inn in your browser. Create a direct booking for Friday and Saturday, then send an Expedia booking for the same room type and see which room is still open. Paste an OTA confirmation email into the import box and the inn gets a new reservation with the guest, dates, room type and total filled in.

  • Channel availability per night for Booking.com, Expedia, Airbnb and Direct
  • Commission comparison for the same stay booked through an OTA or direct
  • Printable invoice preview with nights, rate and tax
Today at your property
Rooms
Arriving from Booking.com Channels updated

Inn reservation system that follows how an inn works

An inn is rarely only a place to sleep. There is a bar, a dining room, locals who drop in and guests who come back every year for the same event. The accommodation side still has to be exact: the right room, the right dates, the right bill. Innkeeper handles the rooms side completely. The hotel reservation software gives you a tape chart of every room, with drag and drop to move a stay and a conflict check that stops you from putting two parties in one room. Guest profiles remember who stayed, when and in which room, so the regular who always asks for the room at the back gets it.

Software for inns that sell through several channels

Inns often get bookings from Booking.com, from a regional tourism site that exports an iCal feed, and by phone. Each of those used to mean a manual update somewhere else. With channel sync, every booking closes the same nights on the other connected channels, and phone bookings entered at the bar do the same. The Hotel plan adds a two-way channel manager software connection that also sends rates and restrictions, useful for inns that set a two-night minimum over festival weekends.

Bills that match the stay

When a guest checks out, the invoice has to show the nights, the rate and the correct tax. Innkeeper produces invoices and receipts with tax lines and PDF export on every plan. On the Boutique plan, folio split lets you separate the room from charges paid by a company, city tax is calculated for you, and a deposits ledger shows what was paid ahead. Details are on the hotel invoicing software page.

  • Invoices and receipts with tax lines on every plan
  • Folio split, city tax and deposits ledger on Boutique
  • Exports ready for your bookkeeper

From a six-room village inn to a busy coaching inn

A small inn run by a couple fits the Inn plan: up to 10 rooms, two staff logins, the full calendar, channel sync, a commission-free booking engine on the inn's website and a housekeeping board. A larger inn with a front desk team and housekeepers usually picks the Hotel plan for rate plans, deposits at booking, the night audit and staff roles. The name of the product is not a coincidence. Innkeeper is written for the person who keeps the inn.

Inn management software questions

Does inn management software cover the bar and restaurant?

Innkeeper manages the accommodation side: rooms, bookings, channels, guests, housekeeping and invoices for stays. It is not a restaurant till.

Can I take phone bookings and still avoid double bookings?

Yes. A booking you enter by hand closes the same nights on every connected channel, exactly like a booking that arrives from an OTA.

How long does it take to move from a paper diary?

You enter your rooms and room types, connect your channels and add upcoming bookings. Bookings you keep in a spreadsheet can be imported from a CSV file.

What an inn pays

Inn

Monthly

$49

Yearly
$490
Rooms
up to 10 rooms

Hotel

Monthly

$149

Yearly
$1,490
Rooms
up to 30 rooms

Boutique

Monthly

$499

Yearly
$4,990
Rooms
up to 80 rooms

Group

Monthly

Talk to sales

Yearly
Custom
Rooms
several properties
Talk to sales

See the full feature list on the hotel PMS pricing page.

Keep the inn in one calendar

Create your account and run rooms, channels and bills from Innkeeper.

Sample inn Sep 24 to Oct 7 Direct