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Innkeeper

Inn management software and inn reservation system for country inns

Innkeeper is inn management software and an inn PMS in one: the room calendar, channel sync with Booking.com and Expedia, a commission-free booking engine and the bill for every stay, from $49 a month for up to 10 rooms or $288 billed yearly. It is inn software for owner-run properties, and it fits an inn with six rooms above the bar as well as thirty in a converted coaching house.

Book a weekend at the demo inn

The demo runs a working 8-room inn in your browser. Create a direct booking for Friday and Saturday, then send an Expedia booking for the same room type and see which room is still open. Paste an OTA confirmation email into the import box and the inn gets a new reservation with the guest, dates, room type and total filled in.

  • Channel availability per night for Booking.com, Expedia, Airbnb and Direct
  • Commission comparison for the same stay booked through an OTA or direct
  • Printable invoice preview with nights, rate and tax
Today at your property
Rooms
Arriving from Booking.com Channels updated

Inn reservation system that follows how an inn works

An inn is rarely only a place to sleep. There is a bar, a dining room, locals who drop in and guests who come back every year for the same event. The accommodation side still has to be exact: the right room, the right dates, the right bill. Innkeeper handles the rooms side completely. The hotel reservation software gives you a tape chart of every room, with drag and drop to move a stay and a conflict check that stops you from putting two parties in one room. Guest profiles remember who stayed, when and in which room, so the regular who always asks for the room at the back gets it.

Software for inns that sell through several channels

Inns often get bookings from Booking.com, from a regional tourism site that exports an iCal feed, and by phone. Each of those used to mean a manual update somewhere else. With channel sync, every booking closes the same nights on the other connected channels, and phone bookings entered at the bar do the same. The Hotel plan adds a two-way channel manager software connection that also sends rates and restrictions, useful for inns that set a two-night minimum over festival weekends.

Bills that match the stay

When a guest checks out, the invoice has to show the nights, the rate and the correct tax. Innkeeper produces invoices and receipts with tax lines and PDF export on every plan. On the Boutique plan, folio split lets you separate the room from charges paid by a company, city tax is calculated for you, and a deposits ledger shows what was paid ahead. Details are on the hotel invoicing software page.

  • Invoices and receipts with tax lines on every plan
  • Folio split, city tax and deposits ledger on Boutique
  • Exports ready for your bookkeeper

From a six-room village inn to a busy coaching inn

A small inn run by a couple fits the Inn plan: up to 10 rooms, two staff logins, the full calendar, channel sync, a commission-free booking engine on the inn's website and a housekeeping board. A larger inn with a front desk team and housekeepers usually picks the Hotel plan for rate plans, deposits at booking, the night audit and staff roles. The name of the product is not a coincidence. Innkeeper is written for the person who keeps the inn.

Inn management software questions

Does inn management software cover the bar and restaurant?

Innkeeper manages the accommodation side: rooms, bookings, channels, guests, housekeeping and invoices for stays. It is not a restaurant till.

Can I take phone bookings and still avoid double bookings?

Yes. A booking you enter by hand closes the same nights on every connected channel, exactly like a booking that arrives from an OTA.

How long does it take to move from a paper diary?

You enter your rooms and room types, connect your channels and add upcoming bookings. Bookings you keep in a spreadsheet can be imported from a CSV file.

How much does inn management software cost?

Inn management software for a US inn usually costs $50 to $300 a month, depending on room count and whether the channel manager is included. Innkeeper costs $49 a month for up to 10 rooms and $149 for up to 30, or $288 and $888 billed yearly, with channels, the booking engine, housekeeping and invoices in every plan.

Which inn PMS includes a channel manager?

Innkeeper includes its channel manager in every plan, with 4 channels on Inn and unlimited from Hotel, so a booking on Booking.com, Expedia, Airbnb or your website closes the night everywhere else. INNsight also bundles one in a flat $99 a month suite, while some vendors sell it as a separate monthly add-on.

What an inn pays

Inn

Monthly

$49

Yearly
$288
Rooms
up to 10 rooms
Get started

Hotel

Monthly

$149

Yearly
$888
Rooms
up to 30 rooms
Get started

Boutique

Monthly

$499

Yearly
$2,988
Rooms
up to 80 rooms
Get started

Group

Monthly

$998

Yearly
$5,988
Rooms
up to 200 rooms across properties
Get started

See the full feature list on the hotel PMS pricing page. If your inn runs on a quote-based system today, our ThinkReservations alternative page puts the two first-year bills side by side. If you pay a $150 monthly minimum for a handful of rooms, our innRoad alternative page shows what a plan sized for a small inn costs. Weighing a flat-priced suite? Our INNsight alternative page shows where a flat $99 a month beats a plan sized to your rooms, and where it does not.

Keep the inn in one calendar

Create your account and run rooms, channels and bills from Innkeeper.

Sample inn Oct 15 to Oct 28 Direct