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Innkeeper

Channel manager software that sells each room once

One booking on any channel closes the same nights everywhere else. Innkeeper keeps Booking.com, Expedia, Airbnb, Google and your own website in step with one calendar, so a late update never turns into a walked guest.

Try the live demo

Switch channel sync off and watch the overbooking

In the demo, the availability counters show how many rooms each channel can still sell for each night. Send a booking with sync on and every counter drops at once. Switch sync off, send an overlapping booking, and the tape chart shows the conflict that a manual update would have caused.

  • Sync on
  • Sync off
  • Availability per channel per night
Channels
Channel
Channels updated Sync off

How channel sync works

  1. 01

    A booking arrives

    A reservation comes in from Booking.com, Expedia, Airbnb, Google or your booking engine.

  2. 02

    Availability updates

    Innkeeper places it on the calendar and recalculates the rooms left for each room type and night.

  3. 03

    Channels close

    The new availability goes out to every connected channel, so the same room cannot be sold twice.

  4. 04

    Changes follow

    Modifications and cancellations flow the same way and reopen the nights when a guest cancels.

A hotel channel manager with rates and restrictions

On the Hotel and Boutique plans the connection is two-way. Rates, minimum stay and closed to arrival are set once in Innkeeper and pushed to every channel, and reservations come back with their full details.

  • Two-way sync of availability, rates and restrictions
  • Minimum stay and closed to arrival per night and per room type
  • Rate plans mapped to each channel
  • Reservations, modifications and cancellations imported with guest details

Channel manager for a bed and breakfast

A B&B with six rooms needs the same protection as a large hotel, without the price. On the Inn plan Innkeeper connects up to 4 channels through iCal and channel connections, so a guesthouse selling on Booking.com and Airbnb stops updating two extranets by hand. See bed and breakfast software.

Import OTA confirmation emails

When a channel sends a confirmation by email, paste or forward it to Innkeeper. It reads the guest, dates, room type and total and creates the reservation, so nothing depends on copying numbers by hand.

Channel manager questions

Which channels can I connect?

Booking.com, Expedia, Airbnb and Google, plus any channel that offers an iCal calendar.

How many channels does each plan include?

Up to 4 on Inn, and unlimited on Hotel, Boutique and Group.

Do I need a separate channel manager if I use Innkeeper?

No. The channel manager is part of the PMS, on the same calendar and in the same price.

What is the difference between iCal sync and a two-way connection?

iCal sync shares availability on a schedule set by each channel. A two-way connection also carries rates and restrictions and brings reservations back with full guest details. Two-way connections are on Hotel and above.

Channel manager software included in every plan

Inn

Monthly

$49

Yearly
$490
Rooms
up to 10 rooms

Hotel

Monthly

$149

Yearly
$1,490
Rooms
up to 30 rooms

Boutique

Monthly

$499

Yearly
$4,990
Rooms
up to 80 rooms

Group

Monthly

Talk to sales

Yearly
Custom
Rooms
several properties
Talk to sales

Compare every feature in hotel PMS pricing.

Sell each room once, on every channel.

Sample inn Sep 24 to Oct 7 Direct