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Innkeeper

Small hotel management software for independent hotels up to 30 rooms

Front desk, channels, housekeeping and the night audit in one system, sized for a hotel with a small team and no IT department.

Try the live demo

Run a front desk shift in the demo

Pick the 12-room layout in the live demo and work through a normal afternoon. Send three bookings from different channels, move a guest to a larger room, and watch occupancy, ADR and RevPAR for the next 14 days recalculate as you go. Departures turn dirty on the housekeeping board, and every stay has an invoice preview ready for check-out.

  • 6, 8 or 12 room layouts with Double, Twin, Suite and Family rooms
  • Live occupancy, ADR and RevPAR for the visible two weeks
  • Housekeeping board you can cycle through Clean and Inspected
Today at your property
Rooms
Arriving from Booking.com Channels updated

PMS for small hotels, without the enterprise weight

Enterprise PMS products are designed around chains: long onboarding, per-module pricing and screens full of options a 20-room hotel never touches. Spreadsheets sit at the other end and break the day two people edit them at once. Innkeeper sits between the two. Every core module is in every plan, the screens show what a small team uses in a day, and the price depends only on how many rooms you have. The Hotel plan, at $149 per month for up to 30 rooms, is the one most independent hotels choose. If you are weighing a quote-based platform, our Cloudbeds alternative page puts both price models side by side.

  • Rate plans, seasons and derived rates
  • Two-way channel manager with minimum stay and closed to arrival
  • Online payments and deposits at booking

Small hotel booking software connected to the front desk

A reservation is only the start. The same record carries the guest through check-in, room moves, extras and check-out. With the hotel front desk software your team checks guests in from the tape chart, adds charges to the stay and closes the day with a night audit that produces the occupancy, ADR and RevPAR report. Nobody reconciles the diary with the till the next morning.

Pms systems for small hotels with real staff roles

A small hotel usually has a mix of full-time reception, part-time night staff and housekeepers. On the Hotel plan up to ten staff logins get roles, so a housekeeper sees the rooms to clean and not the revenue report. The hotel housekeeping software assigns rooms to each housekeeper, who works through a mobile checklist on a phone. Reception sees each room move from dirty to clean to inspected without calling upstairs.

Close the month without a separate tool

Each stay produces an invoice or receipt with tax lines, exported as PDF. The hotel invoicing software keeps invoices tied to the reservation, so a change of dates or a late extra updates the folio instead of creating a second document. Daily reports come from the night audit, and the numbers match what the front desk saw during the day.

Small hotel management software questions

Which plan fits a 22-room hotel?

The Hotel plan covers up to 30 rooms for $149 per month and adds the two-way channel manager, rate plans, online deposits, night audit and up to ten staff logins with roles.

What happens if we add rooms later?

You move to the next plan when your room count passes the limit of your current one. Your bookings, guests and settings stay as they are.

Can housekeeping use it on a phone?

Yes. On the Hotel plan and above, housekeepers get room assignments and a mobile checklist in the browser on their phone.

Is there a setup fee?

No. There is no setup fee and no commission on direct bookings, on any plan.

Plans for small hotels

Inn

Monthly

$49

Yearly
$490
Rooms
up to 10 rooms

Hotel

Monthly

$149

Yearly
$1,490
Rooms
up to 30 rooms

Boutique

Monthly

$499

Yearly
$4,990
Rooms
up to 80 rooms

Group

Monthly

Talk to sales

Yearly
Custom
Rooms
several properties
Talk to sales

Compare every feature by plan on the hotel PMS pricing page.

Give your team one system for the whole hotel

Create your account and bring reservations, housekeeping and invoices into one place.

Sample inn Sep 24 to Oct 7 Direct