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Innkeeper

Small hotel management software and PMS for small hotels up to 30 rooms

Innkeeper is small hotel management software and a PMS for small hotels with 10 to 30 rooms: front desk, OTA channels, housekeeping and the night audit in one system for $149 a month, or $888 billed yearly, sized for a hotel with a small team and no IT department.

Run a front desk shift in the demo

Pick the 12-room layout in the live demo and work through a normal afternoon. Send three bookings from different channels, move a guest to a larger room, and watch occupancy, ADR and RevPAR for the next 14 days recalculate as you go. Departures turn dirty on the housekeeping board, and every stay has an invoice preview ready for check-out.

  • 6, 8 or 12 room layouts with Double, Twin, Suite and Family rooms
  • Live occupancy, ADR and RevPAR for the visible two weeks
  • Housekeeping board you can cycle through Clean and Inspected
Today at your property
Rooms
Arriving from Booking.com Channels updated

PMS for small hotels, without the enterprise weight

Enterprise PMS products are designed around chains: long onboarding, per-module pricing and screens full of options a 20-room hotel never touches. Spreadsheets sit at the other end and break the day two people edit them at once. Innkeeper sits between the two. Every core module is in every plan, the screens show what a small team uses in a day, and the price depends only on how many rooms you have. The Hotel plan, at $149 per month for up to 30 rooms, is the one most independent hotels choose. If you are weighing a quote-based platform, our Cloudbeds alternative page puts both price models side by side. If your current system was sized for 100-room hotels, the RoomMaster alternative comparison shows what a smaller property can stop paying for, and the RoomKey PMS alternative page does the same for independent hotels and motels on a custom quote. If you run a roadside property with exterior corridors and late walk-ins, the motel management software page covers that routine. If a vendor quoted you a monthly minimum sized for a 150-room hotel, the Stayntouch alternative page shows what that floor costs per room at your size, and the Mews alternative page compares a per-room quote with no public rate card against a published plan. If you run your PMS and your channel manager as two separate subscriptions, the WebRezPro alternative page shows the cost of putting them in one system.

  • Rate plans, seasons and derived rates
  • Two-way channel manager with minimum stay and closed to arrival
  • Online payments and deposits at booking

Small hotel booking software connected to the front desk

A reservation is only the start. The same record carries the guest through check-in, room moves, extras and check-out. With the hotel front desk software your team checks guests in from the tape chart, adds charges to the stay and closes the day with a night audit that produces the occupancy, ADR and RevPAR report. Nobody reconciles the diary with the till the next morning.

Pms systems for small hotels with real staff roles

A small hotel usually has a mix of full-time reception, part-time night staff and housekeepers. On the Hotel plan up to ten staff logins get roles, so a housekeeper sees the rooms to clean and not the revenue report. The hotel housekeeping software assigns rooms to each housekeeper, who works through a mobile checklist on a phone. Reception sees each room move from dirty to clean to inspected without calling upstairs.

Close the month without a separate tool

Each stay produces an invoice or receipt with tax lines, exported as PDF. The hotel invoicing software keeps invoices tied to the reservation, so a change of dates or a late extra updates the folio instead of creating a second document. Daily reports come from the night audit, and the numbers match what the front desk saw during the day.

Small hotel management software questions

Which plan fits a 22-room hotel?

The Hotel plan covers up to 30 rooms for $149 per month and adds the two-way channel manager, rate plans, online deposits, night audit and up to ten staff logins with roles.

What happens if we add rooms later?

You move to the next plan when your room count passes the limit of your current one. Your bookings, guests and settings stay as they are.

Can housekeeping use it on a phone?

Yes. On the Hotel plan and above, housekeepers get room assignments and a mobile checklist in the browser on their phone.

Is there a setup fee?

No. There is no setup fee and no commission on direct bookings, on any plan.

What tools do I need to run a small inn?

A small inn needs five tools that work from one calendar: a reservations calendar or tape chart, channel sync with Booking.com, Expedia and Airbnb, a commission-free booking engine on your website, invoices with tax lines, and a housekeeping board. Innkeeper includes all five on every plan from $49 a month for up to 10 rooms, so you do not stitch separate apps together.

Plans for small hotels

Inn

Monthly

$49

Yearly
$288
Rooms
up to 10 rooms
Get started

Hotel

Monthly

$149

Yearly
$888
Rooms
up to 30 rooms
Get started

Boutique

Monthly

$499

Yearly
$2,988
Rooms
up to 80 rooms
Get started

Group

Monthly

$998

Yearly
$5,988
Rooms
up to 200 rooms across properties
Get started

Compare every feature by plan on the hotel PMS pricing page.

Give your team one system for the whole hotel

Create your account and bring reservations, housekeeping and invoices into one place.

Sample inn Oct 15 to Oct 28 Direct