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Innkeeper

5 min read

RMS Cloud pricing and what a small hotel pays per year

RMS Cloud does not publish a full price list. One directory shows a Basic plan at $55 a month, a competitor blog estimates $100 to $200 a month for a 25 site park once one add-on is included, plus $500 to $1,000 for onboarding, and another source lists tiers that we could not tie to RMS at all. The public numbers are thin and they disagree, so the only figure you can budget from is a written quote. Innkeeper publishes every plan, so a 4 to 30 room property can put a real number next to it: the Hotel plan is $888 a year billed yearly with the booking engine, channels and deposits included.

Front desk of a small independent inn at night with the reservation calendar open on a laptop

How much does RMS Cloud cost?

RMS sells its cloud PMS through a sales process. Here is what the public sources show:

Source What it shows What it likely means
SoftwareSuggest Basic plan at $55 a month An entry point, the modules a hotel needs are not clear
Competitor blog (Roommaster) About $100 to $200 a month for a 25 site park with one add-on, onboarding of $500 to $1,000 Written by a rival and aimed at campgrounds, so an estimate
RFP comparison site A free tier for 2 rooms, $29 a month up to 25 rooms Not clearly RMS Cloud pricing, do not budget from it
General guides About $50 to $200 a month for small properties, or $4 to $15 per room per month Market ranges, not a quote

Treat every line as a planning guess. The number that counts is a written quote for your room count and the modules you need to sell rooms.

What the price is meant to cover

RMS Cloud serves hotels, holiday parks, campgrounds and vacation rentals from one platform, with a channel manager, booking engine, payments and many integrations as separate pieces. A park that rents sites and cabins can use that breadth. A 10 to 30 room owner-run inn usually needs a narrower set: tape chart, channel sync, housekeeping board, invoices and a booking button on the website.

If a piece you need to sell rooms is its own line in the quote, your real price is above the headline. If you will never use park or rental features, ask whether the price drops without them.

What to ask for in a written RMS Cloud quote

  • Whether the price depends on room count, number of properties or modules, and what happens to the bill when you add rooms.
  • Which pieces are in the base price: channel manager, booking engine, housekeeping, payments.
  • The one-time cost of onboarding, data migration and training.
  • Included staff users and the price of each extra user.
  • Support hours and the time zone of the support team, since the vendor is Australian-founded and you may call at the start of your day.
  • Card processing, tokenization and any per-transaction fee.
  • The contract term, renewal terms and notice period to cancel.

The one question that settles the comparison is the 12 month total in US dollars: subscription, onboarding and every module you need to sell rooms. If you want to keep an eye on a vendor's public price page over time, a competitor tracker such as Rivalism can watch rival pricing and messaging pages for changes.

RMS Cloud cost per year by room count, next to Innkeeper

Because there is no price list, the RMS column shows what the public numbers imply and nothing more. Replace it with your quote.

Rooms RMS Cloud per year Innkeeper billed yearly Innkeeper paid monthly
8 About $660 at the $55 entry listing, before modules and onboarding $288 (Inn) $588 (Inn)
20 From your quote $888 (Hotel) $1,788 (Hotel)
30 From your quote $888 (Hotel) $1,788 (Hotel)
50 From your quote $2,988 (Boutique) $5,988 (Boutique)

The $660 figure is just $55 times 12. A booking engine, channel connections and an onboarding fee of the size one competitor reports ($500 to $1,000) would move it up, and by how much is the quote's job to say. Innkeeper has no setup fee, no booking commission and includes the booking engine and channel manager.

A 12 room inn compared line by line

Take an inn with 12 rooms that sells on Booking.com, Expedia and its own website. On Innkeeper that is the Hotel plan, $149 a month or $888 a year billed yearly, since Inn stops at 10 rooms. The booking engine, channel sync and invoices are inside it. With RMS Cloud, write a list of the same three jobs and ask for a price on each: the PMS subscription, the channel connections, the booking engine. Add the onboarding fee. Divide the total by 12 and compare it with $74 a month, which is what Innkeeper's yearly Hotel plan works out to.

When RMS Cloud is still the right system

If you run a holiday park, a campground, a rental portfolio or a mixed property that needs one system for several accommodation types, RMS Cloud is built for that and the price may be fair for what you get. We do not offer an open API, and a property that needs one should not switch to Innkeeper.

For an owner-run inn, B&B, motel or small hotel the picture changes. You need to avoid double bookings, take direct reservations without commission, keep housekeeping moving and send accurate invoices. A dollar price you can read before you talk to anyone is part of that.

Where Innkeeper fits on price

Innkeeper is a cloud PMS for owner-run inns, motels, B&Bs and small hotels up to 80 rooms. Every plan is on the hotel PMS pricing page: Inn at $49 a month for up to 10 rooms, Hotel at $149 for up to 30 rooms and Boutique at $499 for up to 80 rooms, or about half that billed yearly. There is no setup fee and no booking commission.

If you are leaving RMS, see the RMS Cloud alternative page for the side by side table and the four switching steps, or compare the Clock PMS pricing and Cloudbeds alternative pages if you are still deciding. Motel owners can start from motel management software.

RMS Cloud pricing questions

How much does RMS Cloud cost per month?

RMS does not publish a full rate card. One directory lists a Basic plan at $55 a month, and a competitor blog estimates $100 to $200 a month for a 25 site park with one add-on. Ask for a written quote and compare the 12 month total, including onboarding and modules.

Does RMS Cloud charge a setup fee?

A competitor blog reports onboarding of $500 to $1,000 for a small property. We could not confirm it with the vendor, so ask for onboarding, migration and training as separate lines in the quote.

Is RMS Cloud priced per room?

Not in a form you can read in advance. Market guides show per room pricing of $4 to $15 a month for small cloud systems, but ask RMS how the price changes when you add rooms or properties.

Is RMS Cloud cheaper than Innkeeper?

We cannot say without your quote. Innkeeper's Hotel plan is $888 a year billed yearly for up to 30 rooms with the booking engine and channels included, so compare that with your RMS total for the same 12 months.

What is a cheaper alternative to RMS Cloud for a small hotel?

For an inn, B&B, motel or small hotel up to 80 rooms, a cloud PMS with a published price and the booking engine and channels inside the plan. Innkeeper starts at $288 a year for up to 10 rooms, and Hotel at $888 a year covers up to 30.

Hotel PMS blog with practical guides for small properties

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